Refunds and Cancellations

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  1.  NO REFUNDS for orders cancelled with less than a one week notice.

  2.  A refund less a $30 cancellation fee will be issued for orders cancelled with one week or more notice.

  3.  Cancellations must be made via telephone or email during regular business hours. Renters cannot cancel a reservation by leaving a phone message during non-business hours.

  4. No refunds offered for day of arrival, only exchanges of equal or lesser value within 24 hrs will be extended.

  5. No refunds for inclement weather of any kind. This includes rain, high winds or hurricane evacuation.

  6. No refunds for early departure.

  7. Refunds will be issued according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

  8. There will be no cash refunds. 

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